Shipping policy

Shipping Policy

Last updated: 22 September 2026

Where we ship
We ship to most countries worldwide. If your country is available at checkout, we deliver there.

We keep stock in warehouses in the United Kingdom, the European Union, the United States and China. Your order ships from the warehouse that serves your country, so most orders never cross a customs border.

Delivery times and costs
Delivery options and costs for your address, along with estimated delivery times where available, are shown at checkout before you pay. Free shipping promotions, when running, are shown on our site and applied automatically at checkout.

Order processing
Orders placed on weekends or public holidays are processed on the next business day. As soon as your order leaves the warehouse, we send you a shipping confirmation email.

Tracking
When your order ships, we email you a tracking link wherever the carrier provides one.

Customs, duties and taxes
Orders to the United Kingdom, the European Union and the United States ship from a warehouse inside that region, so no customs clearance applies. For all other destinations, including Canada and Mexico, your country may charge import duties, taxes or customs fees on delivery. These charges are not included in our prices or shipping costs and are paid by the recipient.

Shipping address
Please double-check your shipping address at checkout. If you spot a mistake after ordering, email us straight away and we'll do our best to update it before the order ships.

Lost, delayed or damaged parcels
If your parcel hasn't arrived within the estimated time, or arrives damaged, email us at hello@linkyandlocky.com with your order number. We'll check with the carrier and make it right.

Returns
You can request a return within 30 days of receiving your order. See our Refund Policy for details.

Corporate orders
Corporate and bulk orders ship under our Corporate Terms of Sale.

Contact
LINKIES & CO LTD
85 Great Portland Street, First Floor, London W1W 7LT, United Kingdom
hello@linkyandlocky.com